1 Introduction
These Terms & Conditions ("Terms", "Agreement") govern your access to and use of the ompong188 website, mobile interface, and all associated services (collectively, the "Platform"), operated by Ompong188 ("the Company", "we", "us", "our"). The Platform is accessible at ompong188.cam and is intended for use by adults aged 21 years and above only.
By registering an account, depositing funds, or placing any wager or game stake through the Platform, you ("the User", "you", "your") acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. These Terms apply to all users of the Platform, including visitors, registered members, and promotional participants.
The Company reserves the right to amend, update, or replace these Terms at any time without prior notice. The most current version of these Terms shall always be published on this page, and the "Last Updated" date at the top of this document will reflect the date of the most recent revision. Your continued use of the Platform after any such revision constitutes your acceptance of the updated Terms.
These Terms should be read alongside our Privacy Policy and Responsible Gambling Policy, both of which are incorporated by reference into this Agreement.
2 Definitions
For the purposes of these Terms, the following defined terms shall have the meanings set out below unless the context otherwise requires:
| Term | Meaning |
|---|---|
| Account | A registered user account created by an individual on the Platform for the purpose of accessing betting and gaming services. |
| Balance | The total funds held in a User's Account at any given time, including real-money deposits and credited bonus funds (where applicable). |
| Bonus Funds | Credits granted to a User under a promotional offer, subject to applicable wagering requirements and bonus terms before withdrawal is permitted. |
| KYC | Know Your Customer — the identity and address verification process required by the Company before processing withdrawal requests or investigating account disputes. |
| Platform | The ompong188 website, including all pages, features, games, sportsbook, live casino, promotional content, and associated services operated at ompong188.cam. |
| Wagering Requirement | The total bet amount required to be placed using bonus funds before those funds (or any winnings derived from them) become eligible for withdrawal. Expressed as a multiplier (e.g., 15x). |
| MYR / RM | Malaysian Ringgit — the primary currency accepted for all deposits, withdrawals, and account balances on the Platform. |
| Prohibited User | Any individual who is under 21 years of age, self-excluded, located in a jurisdiction where use of the Platform is unlawful, or otherwise ineligible under these Terms. |
3 Account Eligibility
Use of the Platform is restricted to individuals who satisfy all of the following eligibility conditions at the time of registration and at all times during their use of the Platform:
- You are at least 21 years of age. The Company strictly prohibits access by minors and will immediately terminate any account found to belong to a person under 21.
- You are registering as an individual acting on your own behalf, not as an agent, intermediary, or representative of a third party.
- You are not a current employee, contractor, affiliate, or family member of an employee of Ompong188 or any of its affiliated entities.
- You have not previously had an account on the Platform that was closed, terminated, or suspended for a breach of these Terms.
- You are not currently subject to a self-exclusion order placed through the Platform or any linked responsible gambling programme.
- You are solely responsible for ensuring that your use of the Platform is lawful under the laws applicable to you in your jurisdiction. The Company makes no representation that the Platform is legal in all jurisdictions.
4 Account Registration & Security
Each individual is permitted to hold one (1) account on the Platform only. The creation of multiple accounts by the same individual — whether using different email addresses, names, payment methods, or device identifiers — constitutes a material breach of these Terms and will result in permanent closure of all associated accounts and forfeiture of all balances therein.
When registering an account, you must provide accurate, current, and complete information. You are required to notify the Company promptly of any changes to your registered details. The Company reserves the right to suspend or close any account where false or misleading registration information is discovered.
You are solely responsible for maintaining the confidentiality of your login credentials (username and password). You must not share your account credentials with any third party or permit any other person to access or use your account. The Company accepts no liability for any loss or damage resulting from unauthorised access to your account caused by your failure to keep your credentials secure.
If you suspect that your account has been accessed without your authorisation, you must notify our support team immediately via live chat or by emailing [email protected]. The Company will investigate and may temporarily suspend the account pending resolution.
5 Deposits & Withdrawals
The Platform accepts deposits and processes withdrawals in Malaysian Ringgit (MYR) via the following supported payment channels: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, Visa/Mastercard, USDT, and BTC. The Company may add or remove supported payment methods at its sole discretion and without prior notice.
Minimum Deposit: RM50 per transaction. Minimum Withdrawal: RM50 per transaction. Maximum deposit and withdrawal limits vary by payment method and account tier — current limits are displayed at the point of transaction within your account dashboard.
All deposits must originate from a payment account held in the same name as the registered ompong188 account. The Company may reject or reverse deposits made from accounts belonging to third parties. Funds deposited by third parties will be returned and the account may be subject to review.
Withdrawal requests are subject to satisfactory completion of KYC verification. Users who have not completed KYC may be permitted to play but will be unable to process withdrawals until identity documentation has been reviewed and approved. The Company targets processing of e-wallet withdrawals within 5–30 minutes and bank transfers within one (1) business day, subject to payment provider availability and internal review procedures.
- The Company reserves the right to conduct additional security checks on any withdrawal request.
- Withdrawals may only be made to a payment method previously used for deposit, or to an account in the User's verified name.
- Any fees charged by third-party payment providers are the sole responsibility of the User.
- The Company does not charge internal processing fees on standard withdrawal requests.
6 Betting & Gaming Rules
All bets and wagers placed through the Platform are subject to the specific rules applicable to the relevant product — sports betting, live casino, slots, or virtual games. Product-specific rules are displayed within each game or market on the Platform and are incorporated into these Terms by reference.
Once a bet has been confirmed and accepted by the system, it cannot be cancelled, amended, or reversed by the User, except where the Company expressly permits bet cancellation under specific circumstances (e.g., event cancellation or manifest pricing error). The Company's determination of bet settlement is final and binding.
In the event of a manifest error — including but not limited to an incorrect price, payout calculation, or market suspension failure — the Company reserves the right to void any affected bets and return stakes, regardless of whether the bet has already been settled. The Company's decision in respect of any manifest error is final.
- Bets placed after the relevant event's actual start time ("late bets") may be voided at the Company's discretion, even if accepted by the system.
- In-play betting markets are offered subject to data feed availability. The Company accepts no liability for delays between actual match events and the live data reflected on the Platform.
- The Company reserves the right to impose individual betting limits on any account without prior notice.
- Winnings from sports betting are paid on the basis of the official result as determined by the relevant governing body of the sport.
7 Bonuses & Promotions
The Company offers various bonuses, promotions, and loyalty rewards to registered users. All promotional offers are subject to the specific terms published alongside each promotion. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail in respect of that promotion only.
The following general conditions apply to all bonuses and promotional offers unless otherwise specified in the applicable promotion terms:
- Wagering Requirements: Bonus funds are subject to a wagering (rollover) requirement before they or any derived winnings may be withdrawn. The applicable multiplier is stated in each promotion's terms (e.g., 10x, 15x, 20x).
- Maximum Bet Restriction: When a bonus is active, the maximum permitted bet per round or event is typically MYR 250–500, unless otherwise stated. Bets exceeding this limit whilst a bonus is active may result in forfeiture of the bonus balance.
- Game Contribution: Different game categories contribute differently to wagering requirements. Slot games typically contribute 100%; table games (baccarat, blackjack, roulette) typically contribute 10–20%. Specific contribution rates are detailed in each promotion.
- Bonus Expiry: Unclaimed or un-wagered bonus funds expire within the timeframe specified per promotion (typically 7, 14, or 30 days from credit). Expired bonus funds are forfeited automatically.
- One Bonus Per User: Each User is eligible to claim each specific promotion once only, unless otherwise stated. The Company uses technical and manual methods to detect abuse.
- Right of Refusal: The Company reserves the right to withhold, reverse, or reclaim any bonus at any time if it reasonably believes the bonus is being claimed in bad faith or in breach of these Terms.
8 Prohibited Conduct
The following conduct is strictly prohibited on the Platform and will result in immediate account suspension, permanent closure, and forfeiture of all outstanding balances:
- Using automated software, bots, scripts, or any artificial means to interact with the Platform, place bets, or exploit game mechanics.
- Engaging in match-fixing, spot-fixing, or any form of collusion with other users or third parties to influence the outcome of any game or sporting event.
- Depositing funds derived from criminal activity or using the Platform for the purposes of money laundering or financial crime.
- Exploiting any technical error, software vulnerability, or pricing error in a manner that constitutes unfair advantage.
- Engaging in charge-backs or payment reversals through any payment provider after funds have been used on the Platform.
- Registering or operating more than one account on the Platform.
- Allowing or facilitating access to the Platform by any person under the age of 21.
- Impersonating any other person or entity, or misrepresenting your identity or eligibility.
- Engaging in any conduct that is abusive, threatening, or harassing toward Company staff or other Platform users.
The Company cooperates fully with law enforcement authorities and regulatory bodies in investigations into financial crime, fraud, and underage gambling. Information relating to suspected illegal activity may be disclosed to relevant authorities without prior notice to the User concerned.
9 Account Suspension & Closure
The Company reserves the right to suspend or permanently close any User account, and to withhold or void any pending withdrawals, in the following circumstances:
- Suspected or confirmed breach of any provision of these Terms.
- Failure to provide requested identity documentation (KYC) within the required timeframe.
- Reasonable suspicion of fraudulent activity, money laundering, or other financial crime.
- Chargebacks or payment disputes initiated by the User against the Company.
- Discovery that the User is a Prohibited User (under 21, self-excluded, ineligible jurisdiction, etc.).
- At the User's own request (voluntary account closure or self-exclusion).
Upon closure of an account for reasons other than a confirmed breach of these Terms, any verified real-money balance (net of active bonus funds) remaining in the account will be returned to the User via the most recent verified payment method. Where account closure results from a confirmed breach, the Company reserves the right to retain the full balance as partial compensation for losses and costs incurred.
10 Limitation of Liability
To the maximum extent permitted by applicable law, the Company's total liability to any User in connection with any claim arising under or in relation to these Terms or the Platform shall not exceed the value of the User's account balance at the time the relevant claim arises.
The Company shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from or in connection with the Platform, including but not limited to loss of profits, loss of data, loss of opportunity, or loss of goodwill, whether or not the Company has been advised of the possibility of such damages.
The Company does not warrant that:
- The Platform will be available uninterrupted, error-free, or free of viruses or other harmful components.
- Any particular game outcome, odds calculation, or payout will be accurate in every instance (though errors will be corrected as promptly as practicable).
- Data transmission latency — particularly relevant for in-play sports betting — will be zero or negligible.
Nothing in these Terms shall limit or exclude the Company's liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other matter for which liability cannot be excluded by law.
11 Responsible Gambling
The Company is committed to promoting safe and responsible gambling practices. We strongly encourage all Users to approach gambling as a form of entertainment and to remain in control of their gambling activity at all times. Gambling is strictly for users aged 21 years and above.
The following responsible gambling tools are available to all registered users through their account settings or by contacting support:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit.
- Loss Limits: Set limits on the amount you can lose within a defined period.
- Session Time Reminders: Receive notifications when you have been playing for a specified duration.
- Self-Exclusion: Request temporary (30 days minimum) or permanent self-exclusion from the Platform. Self-exclusion requests are processed within 24 hours of receipt and are irrevocable for the specified period.
- Reality Checks: Periodic on-screen prompts reminding you of the time elapsed and net position during your session.
For more detailed information on our responsible gambling programme, tools, and external support resources, please refer to our full Responsible Gambling Policy.
12 General Provisions
12.1 Governing Language. These Terms are written in English. In the event of any discrepancy between the English version and any translation, the English version shall prevail.
12.2 Severability. If any provision of these Terms is found by a competent authority to be invalid, unlawful, or unenforceable, that provision shall be severed from these Terms without affecting the validity and enforceability of the remaining provisions.
12.3 Entire Agreement. These Terms, together with the Privacy Policy and Responsible Gambling Policy, constitute the entire agreement between the User and the Company in relation to the User's use of the Platform and supersede all prior agreements, representations, and understandings.
12.4 Waiver. The Company's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any breach of these Terms shall not constitute a waiver of any subsequent breach.
12.5 Assignment. The Company may assign its rights and obligations under these Terms to any successor entity or affiliate without the User's consent. Users may not assign their rights or obligations under these Terms without the Company's prior written consent.
12.6 Contact. Questions, complaints, or notices relating to these Terms may be directed to our support team via 24/7 live chat on the Platform, or in writing to [email protected]. We aim to respond to all written enquiries within two (2) business days.